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Internet Service Agreement Online Form

Thank you for choosing Tatum Telephone.
All fields highlighted in red are required fields.

This is an agreement between Tatum Telephone Internet and the customer. Through this agreement you agree to accept DSL services from Tatumtel.net for a period of time as designated below (two year contract).

DSL Service

The charges discussed do not include applicable taxes and surcharges. Upon expiration, this agreement will continue month to month until it is cancelled by either party. If you do not honor this term, then you will be liable for an early cancellation fee of $185.00.

The attached Terms and Conditions contain general provisions regarding the obligations of the parties under this agreement. By signing below, you agree to be bound by the Terms and Conditions.

Residential

Business

*Actual Speeds May Vary

Modem/Router - Monthly Lease $6.99

(The installation charge includes network activation and installation of the modem to one location within the customer's premise)

“Optional”

($25.00 service fee will be charged for programming changes or additions of E-Mail addresses)

ADSL Information

DSL internet service is not available in all areas.
  • Always connected
  • Operate DSL and telephone over one telephone line
  • Free Installation (With 2 Year Contract)
  • DSL Modems for sale (required)
  • Up to 5 Free E-Mail Addresses
  • 1 Static Address provided. (Additional available at extra cost.)
If you sign a 2 year contract we will waive the $ 185.00 Activation/installation fee.

$60.00 per hour will be charged on any work past the modem. This applies to any routers/hubs, network wiring, and/or computer configurations. This charge is billed in 15 minute increments after one hour.

$25.00 service fee
will be charged on service calls resulting in no trouble found in the DSL circuit, or for programming changes (decrease or increase of speed, change or additions of email Addresses)

E-Mail addresses in excess of the 5 already included are available for $7.50 each, per month. For each additional E-Mail address, there will be a $10.00 activation charge (non-recurring).
Important information for high speed DSL customers:
Installation & Setup:
Responsibilities of the customer;
It is the responsibility of the customer to connect the DSL modem to his or her network or computer(s). Our installation guide provides detailed step by step instructions for configuring your computer(s) to DSL as your primary Internet Connection. The installation guide will assume that you have a network (ready) computer or a network card properly installed in your computer.

Customer agrees to provide a UL approved surge arrestor for the modem to be powered from. In addition, our free help desk support at 1-888-278-5901 is available 24 hours a day seven days a week to assist you with setup.

Responsibilities of Tatum Internet Services;
When the installer comes to your home or business, he (she) will install or configure any necessary wiring (within reason) between the outside protector and the DSL modem itself. Once the installer has the modem physically installed he will test the connection with a laptop computer to make sure everything is working properly.
Extended Tatum Internet Installation Service;
Tatum Internet will install or assist in the installation of wireless and wired routers, hubs and certain other network equipment as requested by the customer.

A charge of $60.00 per hour with a one hour minimum will be charged for any work past the modem. This charge applies to any routers/hubs, network wiring, and/or computer configurations. This charge is billed in 15 minute increments after one hour.
Network Equipment Offered;
  • Broadband Routers
  • Wireless Routers
  • 10/100/1000 Switches and/or Hubs
  • In Line DSL Filters
  • Category 5 Patch Cords
  • Category 5 Network Cable
  • Category 5 Jacks & Connectors

You must read and agree with these terms and conditions: